SysAid End user Portal

Provide users with 100% support availability, from their desktops and from their mobile devices, to:

  • Submit service recordssysaidlogo
  • Track service history
  • Find information in the FAQ  to resolve issues on their own
  • Initiate chat conversations with admins
  • Self-help with Password Services and My Desktop
  • Update their personal settings




Remote Support – Teamviewer


Teamviewer allows Reticom to access your Computer remotely over the internet. Simple and small customer module, runs immediately without installation and does not require administrative rights – optimized for instant support